payments guide

From invoice to payout —
how payments work

Everything you need to know about how your money moves, explained clearly, step by step.

the big picture

Your payment journey at a glance

Eight steps from sending an invoice to funds in your account.

step by step

What happens at each stage

Tap any step to see what's happening behind the scenes.

invoice status

What your status means

Every invoice moves through these four stages — in order, every time.

timing

Why might my payment take longer?

Most payments arrive on time. These are the common causes of delays — many are outside our control.

tips

How to avoid delays

A few simple habits make a real difference — especially for first-time payments.

faq

Common questions

Quick answers to what freelancers and clients ask most often.

From invoice to payout —how payments work